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Everything the guest sees, touches, uses and feels.
Concept Hotels · Your Hospitality Partner · since 2001

Everything the guest sees, touches, uses and feels.

Concept Hotels was founded in 2001 with a simple idea: to give hotels everything that reaches the guest — the cosmetics in the bathroom, the mirror they look into in the morning, the minibar they take a water from in the evening, the safe where they leave their passport, the accessories on the desk. Complete OS&E and FF&E solutions for hotels, restaurants and cafés, built on a premise that has not changed in 25 years: every hotel is unique.

What we have learned in 25 years

The guest sees the product for one night. The hotel lives with it for years.

A minibar runs 8,760 hours a year. A dispenser is refilled by housekeeping hundreds of times. A cosmetic mirror is touched by thousands of hands. From the first projects we worked on, alongside architects and developers, to the hotels we have supplied for two decades, we have learned that good equipment is the kind that looks good to the guest and works well for the team operating it: low consumption, long life, easy maintenance, spare parts available.

That is why we do not stop at opening. A good hotel starts with a concept; a successful hotel shows in every day of operation — and that is where we still are.

8,760 hours a year, one minibar
hundreds of refills, one dispenser
thousands of hands, one cosmetic mirror
ADA Cosmetics customer service team

Concept Hotels — ADA Cosmetics partner in Romania

ADA supports every market with a dedicated customer service consultant who knows it inside out; Concept Hotels is ADA’s partner in Romania.

45+ years of hotel amenities expertise
650+ employees of over 30 nationalities
50+ countries, with local warehouses and teams
3 own factories: Germany, Czech Republic, Malaysia
35+ years since the first hotel dispenser
since 2001 partner of hotels in Romania

Source: ADA Cosmetics, Catalogue 2026

The hotel’s personality — and its scent

The hotel’s personality — and its scent

Every hotel has its design, its personality and, if done with care, its scent. Of all the things a guest takes home, the smell of a soap or a lotion is the one that lingers longest, long after the rest has faded.

Our hotel cosmetics portfolio — over 40 ADA Cosmetics brands, from the Nordic simplicity of Absolute Nordic Skincare, to the Parisian perfumery of Lalique and Balmain, to the eco-certified lines Eco by Green Culture or Think, Act & Live Responsible — exists precisely for this: so that a four-star mountain hotel and a boutique hotel in central Bucharest do not smell the same. We anchor the experience in the guest’s olfactory memory, and the hotel chooses what stays.

See the brands

Sustainability you see in operation, not on the wall

We do not sell “eco” products. We choose solutions that make the hotel more efficient and more responsible every day — and we can show them:

Dispensers instead of miniatures.

Dispensers instead of miniatures.

A SmartCare, SHAPE or Press+Wash system replaces dozens of single-use bottles per room per month, with the same brand formulas, in hygienic, refillable dispensers. And with Refillution, 1- to 10-litre refills, available for 32 brands, cut packaging to almost zero. European packaging regulation is moving the same way — hotels switching to dispensers now are not adapting, they are ahead.

Details
Hotel bathroom with a round mirror, cosmetic mirror, hair dryer and black Aliseo accessories

Products built to last.

ALISEO has made hotel accessories since 1985, in the Black Forest; the ALISEO PRO hairdryer, launched in 1990, has been almost unchanged for over 30 years — not because it could not be changed, but because it did not need to be. The cosmetic mirrors (the industry’s first with integrated LED, 2003), the hairdryers and the Londoner collection are designed modularly, with spare parts permanently available and no glued components: a product that can be repaired is not thrown away. The waste-separation bins from the same collection make in-room recycling a routine, not an intention.

Details
Energy measured, not assumed. — Indel B

Energy measured, not assumed.

Indel B minibars are chosen by technology — compressor, absorption or thermoelectric — depending on whether consumption, silence or price matters more. Indel B has made refrigerators since 1967; in 1982 NASA asked it for one that would work without gravity, for the Columbia shuttle. In 1997 it launched K Ecosmart, the first high-energy-efficiency minibar, with the lowest consumption on the market; in 2012, K Smart was the first A+++ energy-class minibar on the market. Today, a K Ecosmart uses 0.134 kWh in 24 hours — under 50 kWh a year, as much as a 6 W LED bulb left on all year, and up to 77% less than an absorption minibar. The price difference is recovered from the energy bill in about 6 months, according to Indel B, at the average EU energy cost (September 2023). And the hotel can tell the guest: the “Indel B Green Partner” card in the room shows the minibar is part of its sustainability plan.

Details

Behind them stand manufacturers who made these choices before we did: ADA Cosmetics — Cradle to Cradle Certified® Full Scope Silver liquid formulas and an EcoVadis Gold medal in 2025 (top 5% of companies assessed in the previous 12 months); ALISEO — a German company with modular design, spare parts permanently available and no glued components; Indel B — almost 60 years of refrigeration, from the Columbia shuttle to the minibar with the lowest consumption on the market.

Sustainability in hospitality does not start with a green logo on the wall. It starts with every choice made before the hotel opens its doors. We help with those choices.

How we work

01
From concept

Equipment consultancy from the design phase, samples and the model room, aligning products with the design concept and the hotel’s segment.

02
For opening

Complete, on-time delivery, with documentation and team training.

03
In operation

Replenishment, spare parts, service and a contact who has known the hotel from the start.

References

Hotels we work with

Starting from the premise that every hotel is unique, we aim to grow our passion for hospitality together with our clients and partners, contributing to the quality of Romanian hotel services — with products and services we can stand behind after 25 years, and 25 years from now.

Authorized ADA Cosmetics International distributor for Romania and the Republic of Moldova.

Concept Hotels. From concept to opening. From opening to operation.

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