Mandatory hotel amenities in Romania, 1 to 5 stars: the complete 2026 table
The table of bathroom and room amenities by star rating, updated for Order 948/2026.
The mandatory amenities of a hotel in Romania depend on its classification category, from 1 to 5 stars. The list is set by the methodological norms approved by Order no. 65/2013, updated by Order no. 948/2026. At 4 and 5 stars the mandatory items include a hair dryer, a bathrobe and slippers per person, a stocked minibar fridge and an in-room safe; at 3 stars, shampoo and shower gel; at every category, soap or a liquid-soap dispenser, towels and a non-slip mat.
Below you will find the table of the main mandatory room and bathroom amenities for each star category, what changed in 2026, and answers to the most frequent questions.
Which amenities are mandatory in a hotel in Romania?
A star rating is not a marketing label but a classification certificate issued by the Ministry of Economy, Entrepreneurship and Tourism, based on the methodological norms of Order no. 65/2013, as subsequently amended — most recently by Order no. 948/2026, published in the Official Gazette no. 559 of 8 July 2026 and in force from the same day.
The norms set, for each type of accommodation (hotel, aparthotel, motel, guesthouse, etc.) and for each category, a list of minimum mandatory criteria: building, reception, rooms, bathrooms, installations, common areas, services. This article focuses on room and bathroom amenities — the ones that are bought, consumed and replaced, i.e. the ones a hotelier has in mind when equipping or re-rating a property.
How is the star category determined?
Each category has a list of amenities and services that must be in place, without exception. If a single one is missing, the hotel does not receive the category, however well it does on the rest.
For a new hotel being classified for the first time at 2–5 stars, a second filter also counts: the points score of the supplementary criteria (amenities and services that earn points without being mandatory). The thresholds are 170 points at 5 stars, 140 at 4 stars, 80 at 3 stars and 40 at 2 stars. For a hotel that is already classified and is renewing or completing its amenities, the list below is what matters in practice.
What changed for hotels in 2026?
Order no. 948/2026 amended the classification norms approved by Order no. 65/2013. The changes include the digitalisation of certain information provided to guests, new classification categories and criteria, and additional rules on certain amenities and conditions for accommodation establishments.
White bed linen and towels
All types and categories of tourist accommodation must use white bed linen and towels, resistant to thermal and chemical washing and disinfection processes. It is the only new requirement with a direct impact on room and bathroom textiles.
Digital guest information
Printed maps and materials may be replaced by QR codes; classification paperwork is simplified (direct verification in the trade register, no certificate required).
New criteria and categories
New: the tourist resort category (over 10,000 sqm under single management), 4 stars for bungalows, rules for traditional houses and tiny houses on wheels, electric-vehicle charging stations and coach parking at new properties, environmental and smart-building criteria. At 4–5 daisy guesthouses, air conditioning becomes mandatory regardless of location.
In the updated annex, the room and bathroom amenities in the table below remain minimum criteria for the categories indicated.
Table: mandatory amenities for 1–5 star hotels
The table summarises the room and bathroom amenities listed as minimum mandatory criteria in the annex applicable to hotels, as updated by Order no. 948/2026. It is not the complete list of all classification criteria.
| Amenity | 5★ | 4★ | 3★ | 2★ | 1★ |
|---|---|---|---|---|---|
| Soap or liquid-soap dispenser | yes | yes | yes | yes | yes |
| Shampoo, shower gel, shower cap | — | yes | yes | — | — |
| Set of hygiene and cosmetic products (minimum 5 items) | yes | — | — | — | — |
| Hair dryer | yes | yes | — | — | — |
| Bathrobe / person | yes | yes | — | — | — |
| Disposable slippers / person | yes | yes | — | — | — |
| Three towels / person (face, feet, bath) | yes | yes | — | — | — |
| Two towels / person | — | — | yes | yes | yes |
| Non-slip mat or towel | yes | yes | yes | yes | yes |
| Stocked minibar fridge (in room) | yes | yes | yes* | — | — |
| In-room safe (built-in) or safe room | yes | yes | — | — | — |
| Safe / valuables storage at reception | — | — | yes | yes | yes |
| Bathroom emergency call system** | yes | yes | — | — | — |
* At 3 stars, the products are offered at reception on check-in, subject to the guest's acceptance — the minibar itself is not mandatory.
** For properties built and classified after the date set in the norms.
At every category, from 2026: bed linen and towels must be white.
Mandatory amenities, 5-star hotel
In the bathroom: soap or a liquid-soap dispenser, a set of at least 5 hygiene and cosmetic products, hair dryer, bathrobe and disposable slippers for each person, three towels for each person (face, feet, bath), non-slip mat, white towels. In the room: stocked minibar fridge, built-in safe (or safe room), white bed linen. It is the only category where the full cosmetics set is required rather than optional.
For your guests' experience and for services above the minimum required by classification, Concept Hotels recommends enriching the stay with: a line from the ADA Cosmetics On Invitation collection (Chopard, Asprey, Amouage) in individual bottles with matching soaps, Aliseo bathroom accessories in NU Finishes coordinated with the taps, a lighted cosmetic mirror, an Indel B K Ecosmart minibar with glass door and closed velour slippers — plus logo branding through ADA Atelier.
Mandatory amenities, 4-star hotel
In the bathroom: soap or a liquid-soap dispenser, shampoo, shower gel and shower cap, hair dryer, bathrobe and disposable slippers for each person, three towels for each person (face, feet, bath), non-slip mat, white towels. In the room: stocked minibar fridge, built-in safe (or safe room), white bed linen.
For your guests' experience and for services above the minimum required by classification, Concept Hotels recommends enriching the stay with: ADA SmartCare or SHAPE dispensers with a Beauty & Wellness line (Naturals, Aqua Senses, Hydro Touch) and, beyond shampoo and shower gel, conditioner and body lotion; an Aliseo hair dryer with brushless motor and a magnifying cosmetic mirror; an Indel B K Ecosmart minibar, the most energy-efficient in the range; closed slippers with your logo.
Mandatory amenities, 3-star hotel
In the bathroom: soap or a liquid-soap dispenser, shampoo, shower gel and shower cap, two towels for each person, non-slip mat, white towels. In the room: white bed linen; minibar products offered at reception, subject to the guest's acceptance; safe or valuables storage at reception. Hair dryer, bathrobe, slippers, in-room safe and the cosmetics set are not required.
For your guests' experience and for services above the minimum required by classification, Concept Hotels recommends enriching the stay with: refillable SHAPE MINI or SmartCare MINI dispensers with a certified line (Eco-Boutique, ECO by Green Culture), which cut waste and cost per room; an Aliseo wall-mounted hair dryer; disposable slippers; a thermoelectric Drink T Plus minibar (without a compressor) or K Ecosmart, where you choose to offer an in-room minibar.
Mandatory amenities, 2-star hotel
In the bathroom: soap or a liquid-soap dispenser, two towels for each person, non-slip mat, white towels. In the room: white bed linen; safe or valuables storage at reception. Shampoo and shower gel are not required.
For your guests' experience and for services above the minimum required by classification, Concept Hotels recommends enriching the stay with: a dispenser with hair & body shampoo or All-in-One wash gel (one refill, one bracket), disposable slippers and a simple wall-mounted hair dryer.
Mandatory amenities, 1-star hotel
In the bathroom: soap or a liquid-soap dispenser, two towels for each person, non-slip mat, white towels. In the room: white bed linen; safe or valuables storage at reception.
For your guests' experience and for services above the minimum required by classification, Concept Hotels recommends enriching the stay with: a wall-mounted dispenser with All-in-One wash gel and disposable slippers — the two amenities with the best ratio between cost and effect on reviews.
Aparthotels and motels
At aparthotels, the minibar, bathrobe, slippers and hair dryer are mandatory at 5 and 4 stars; at 3 stars the requirement is a "minibar fridge/refrigerator", simpler than for hotels. At 3-star motels only the soap/dispenser and the minibar fridge are mandatory — the other amenities in the table are not required.
Mandatory amenities at guesthouses: how do they differ from hotels?
An often-missed rule: at tourist and agritourism guesthouses, cosmetics, minibar, bathrobes and slippers do not appear in the minimum criteria, whatever the number of daisies. The en-suite bathroom requires a mirror, soap or a dispenser, a waste bin and towels. The hair dryer appears only in the supplementary criteria, worth 2 points. From 2026, at 4–5 daisies, air conditioning is mandatory.
In practice: at a guesthouse, the case for premium amenities cannot be legal compliance — it is differentiation from competitors and the online review.
Amenities that earn points when classifying a new hotel
If you are opening a new hotel, the supplementary criteria score counts alongside the mandatory list. Two of these criteria concern room and bathroom equipment directly:
- towel heater, cosmetic mirror, bathroom scale, iron, bathrobe — 5 points, if you offer at least 3 of the 5;
- point of sale for personal hygiene products, with at least 4 basic items — 2 points.
These are points earned without building work; for an existing hotel, the same amenities remain a plus for the guest, not a requirement.
What do these requirements mean for equipping the hotel?
If you are preparing a property for classification or re-rating, the legal requirements should be checked before purchasing equipment and consumables. Depending on the hotel's category, the list may include cosmetics, dispenser systems, hair dryers, minibars, safes and other amenities set by the applicable criteria.
Concept Hotels supplies solutions for these categories through ADA Cosmetics (hotel amenities and dispenser systems), Aliseo (hair dryers and bathroom accessories) and Indel B (minibars and safes), with stock in Romania and specification by number of rooms.
For new or refurbished hotels we also deliver complete FF&E packages (furniture, fixtures and equipment) and OS&E (operating supplies: textiles, bathroom items, housekeeping equipment, consumables), from the design stage, specified for the target classification category, through to opening — and then in operation, with ongoing supply. Details on FF&E and OS&E projects.
Equipping a hotel by classification category. If you are preparing a new hotel or a re-rating, we can configure the required amenities by number of rooms and target category. Request a quote for your hotel →
Frequently asked questions
Which amenities are mandatory in a 4-star hotel?
Soap or dispenser, shampoo and shower gel, hair dryer, bathrobe and disposable slippers per person, three towels per person, non-slip mat, stocked minibar fridge and in-room safe (or safe room). From 2026, bed linen and towels must be white.
Which amenities are mandatory in a 3-star hotel?
Shampoo and shower gel, two towels per person, non-slip mat and valuables storage at reception. Minibar products are offered at reception, subject to the guest's acceptance. The cosmetics set, hair dryer, bathrobe, slippers and in-room safe are not mandatory.
Is a minibar mandatory in a 3-star hotel?
Not as an in-room amenity. At 3 stars, products are offered at reception on check-in, subject to the guest's acceptance. An in-room minibar fridge is a minimum criterion only at 4 and 5 stars (and at 3-star motels).
How many towels must a 4-star hotel provide?
Three towels per person — for face, feet and bath. At 3, 2 and 1 stars the requirement is two towels per person. At every category, from 2026, towels must be white.
Are slippers mandatory in 3-star hotels?
No. Disposable slippers per person are a minimum criterion only at 4 and 5 stars. At 3 stars and below they remain a differentiator, not a classification requirement.
Is a hair dryer mandatory in 4-star hotels?
Yes. The hair dryer is a minimum criterion at 4 and 5 stars. At 3 stars and below it is not mandatory; at guesthouses it appears only in the supplementary criteria, worth 2 points.
Which cosmetic products are mandatory in a 5-star hotel?
A set of at least 5 hygiene and cosmetic products, plus soap or a liquid-soap dispenser. The norms do not impose a named list of the 5 products.
Is hair conditioner mandatory in a 4- or 5-star hotel?
No. At 4 and 3 stars the requirement is "shampoo, shower gel, shower cap", and at 5 stars "a set of at least 5 hygiene and cosmetic products" — conditioner is not named at any category. It may be part of the 5-star set, but it is not a stand-alone requirement. A 2-in-1 shampoo and conditioner meets the shampoo requirement.
What changed for bathroom amenities under Order 948/2026?
One new requirement with direct impact: bed linen and towels must be white, at every category. The other 2026 changes concern procedures, digitalisation, new categories (tourist resort, bungalows) and environmental criteria.
Must a guesthouse provide cosmetics or a minibar?
No. Cosmetics, minibar, bathrobes and slippers are not among the minimum mandatory criteria for tourist or agritourism guesthouses, whatever the number of daisies.
When does the supplementary points score matter?
When classifying a new 2–5 star hotel: points are added for each supplementary amenity or service offered, up to the category threshold (170/140/80/40). The mandatory list must be met in full regardless; points do not replace a missing amenity.
Sources and legal basis
- Order no. 65/2013 on the methodological norms for the classification of tourist accommodation establishments, as subsequently amended and supplemented.
- Order no. 948/2026 amending and supplementing these norms, published in the Official Gazette no. 559 of 8 July 2026, in force from 8 July 2026.
- The annexes to Order no. 948/2026, including the annex on minimum mandatory criteria for hotels, aparthotels and motels, and the annex on supplementary criteria.
- Secondary sources for the summary of the 2026 changes: StartupCafe, Economedia, Business24, Revista Cariere (September 2026).
Last legal review: 27 September 2026. Acts reviewed: Order no. 65/2013, as amended and supplemented by Order no. 948/2026. Classification criteria may change; for a compliance decision, check the version of the act in force.